Data Deletion Instructions

At CanWe Technologies LLP, we respect your right to privacy and your right to be forgotten. If you wish to delete your account and all associated personal data from our systems, you can submit a data deletion request.

How to Request Data Deletion

To request the permanent deletion of your account and data, please follow these steps:

1. Send an email to our Data Protection Officer at [email protected].
2. Use the subject line: "Account Data Deletion Request".
3. In the body of the email, please include the full name and email address associated with your account so we can identify you.
4. (Optional) Briefly let us know why you are leaving, so we can improve our services.

Third-Party Connected Accounts (Meta/Facebook)

If you have connected a third-party account (such as Facebook or Meta) to our applications and wish to remove our app's access to your platform data, you must remove the connection from within that platform:

1. Go to your Facebook Account's Settings & Privacy menu.
2. Click on Settings.
3. Scroll down to Security and Login and click on Apps and Websites.
4. Find the CanWe Technologies app, select it, and click Remove.

Note: Removing the app from Facebook revokes future access, but to delete data we already hold, you must still email us as outlined in the section above.

What Happens Next?

Upon receiving your request, we will process the deletion of your account and all associated personal data within 7 business days. Once the deletion is complete, we will send you a final confirmation email. Please note that certain transactional data (such as billing history) may be retained for a longer period strictly as required by law for tax and accounting purposes.

Contact Information

If you need any further assistance regarding your data privacy, you can reach us at:

Email: [email protected]
CanWe Technologies LLP
Pune, Maharashtra, India